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Illustration of Tushar from behind on a hillside path at dawn, coffee in one hand and a notebook under his arm, looking out over pine forest towards a snow-capped mountain horizon.

About Senior Product Manager

I started with machines. Then systems. Then people. Now, intelligent products.

  • 10+years building products
  • 3industries — physical → cloud → AI
  • ∞curiosity

counted from 2016 — the “+” is because the American Express role is still open

“I build at the intersection of people, products and intelligent systems.”
Source: Tushar Pathak
Illustration of a watercolour sunrise over snow-capped mountains, misty pine valleys and a hillside path.
Bigger problems. Brighter mornings.
Venn diagram: People, Products and Intelligent Systems overlap; the centre, where all three meet, is highlighted.PeopleProductsIntelligentSystems
  • Better tools
  • More capable people
  • A more thoughtful future

My product journey

Different tools. Same curiosity.

Four stages, from enterprise delivery to AI-native products.

  1. 2016

    Products

    Sep 2016 – Dec 2018 · Physical / enterprise

    Godrej Infotech — Assistant PM on the Godrej Smartnet platform; 12 features shipped in 11 months.

  2. 2022

    Cloud & Data

    Aug 2022 – Jun 2026 · Cloud & data

    Quantiphi (GCP) — cloud-native programs across data engineering, API modernization, and GenAI initiatives; Shellkode (AWS) delivery programs.

  3. 2026

    Enterprise Platforms

    Jun 2026 – present · AI-enabled

    American Express — Devin GenAI adoption across the MARS engineering ecosystem.

  4. Now

    AI-Native Products

    Aug – Sep 2026 · AI-native

    TeachSpark (Claude-generated worksheets on WhatsApp), RailCite (cite-or-refuse RAG), Cubicle (multi-agent, unlaunched).

The tools changed. The curiosity didn't. Draft — pending sign-off

Skills

What I Bring

Product, AI, technology, and execution — the range behind the roadmap.

Product

  • Strategy, vision & roadmap
  • Discovery & requirements
  • Governance & delivery
  • End-to-end lifecycle
  • Data-driven decisions

AI & GenAI

  • Shipped LLM features: structured outputs, vision, QC pass (TeachSpark)
  • RAG with citation validation (RailCite)
  • Multi-agent orchestration design (Cubicle)
  • Enterprise GenAI adoption (Devin at AmEx; GenAI initiatives at Quantiphi)

Technology

  • GCP & AWS
  • Microservices vs. legacy monoliths
  • BigQuery, Cloud Spanner & SQL
  • Looker
  • Supabase/Postgres (RLS, pgvector)
  • Next.js/React, Vercel/Railway

Execution

  • Agile & Scrum
  • SAFe
  • Kanban
  • Program governance & cross-functional leadership
  • Jira / Azure DevOps

Evidence

Impact

Numbers from AmEx, Godrej, TeachSpark, and RailCite — each dated and labelled by how it was verified.

  • 17

    Teachers joined

    joined the WhatsApp pilot in its first week; Final-PRD snapshot 2026-08-24, test handsets excluded

    Measuredas of 24 Aug 2026

    Source: TeachSpark Final PRD

  • 8 (47%)

    Activated

    of 17 joined reached an activation event (12 onboarded first, 71%); snapshot 2026-08-24, test handsets excluded

    Measuredas of 24 Aug 2026

    Source: TeachSpark Final PRD

  • 37.5 min

    Median time saved

    self-reported median time saved per activated teacher; snapshot 2026-08-24, test handsets excluded

    Self-reportedas of 24 Aug 2026

    Source: TeachSpark Final PRD

  • 3

    Referrals

    teacher-reported referrals during the first-week pilot; snapshot 2026-08-24, test handsets excluded

    Self-reportedas of 24 Aug 2026

    Source: TeachSpark Final PRD

  • 14,406

    Chunks indexed (live)

    live /api/stats on 2026-09-15; the corpus is cited live-with-date because the nightly crawl keeps ingesting new circulars

    Measuredas of 15 Sep 2026

    Source: RailCite live /api/stats(opens in new tab)

  • 68%

    Ingested PDFs needing OCR

    3,865 of 5,687 ingested PDFs required OCR; Final-PRD ingest run, 7 Sep 2026

    Measuredas of 7 Sep 2026

    Source: RailCite Final PRD

  • 0

    Invented citations

    by construction (lib/validate.ts)

    Structuralas of 15 Sep 2026

    Source: RailCite citation validator

From my résumé

Self-reported outcomes from earlier enterprise roles at American Express and Godrej, dated to my résumé snapshot.

AmEx MARS Accounts Receivable migration, Jun 2026–present

  • 35+AR capabilities delivered
  • 180+User stories
  • 4Agile teams
  • -30%Feature delivery cycle time
  • 40+Cloud-native microservices/API capabilities

Devin GenAI adoption in the MARS engineering ecosystem · measurement method not recorded

  • -30%Development effort (Devin GenAI)
  • +25%Developer productivity (Devin GenAI)

Godrej Smartnet platform, Sep 2016–Dec 2018

  • 12Features shipped in 11 months
  • +25%Service-monitoring effectiveness
  • +30%Team productivity
  • -20%Turnaround time
Self-reportedas of 15 Sep 2026

Source: Résumé — Impact metrics

Experience

Where I've built

Four roles, oldest to newest — open any node for the context, scale, and what changed.

  1. Godrej Infotech

    Sep 2016 – Dec 2018

    Godrej Infotech — Assistant Product Manager

    Context
    Product ownership of the Godrej Smartnet platform.
    Role
    End-to-end product lifecycle ownership, roadmap definition, and driving Scrum adoption across the portfolio.
    Scale
    not recorded
    What changed
    Agile/Scrum practices institutionalized across the portfolio.
    Outcomes
    • 12 features shipped in 11 monthsSelf-reported
    • +25% service-monitoring effectivenessSelf-reported
    • +30% team productivitySelf-reported
    • -20% turnaround timeSelf-reported

    Source: Résumé — Godrej Infotech

  2. Quantiphi Analytics Solutions Pvt. Ltd.

    Aug 2022 – Apr 2026

    Quantiphi Analytics Solutions Pvt. Ltd. — Technical Project Manager – GCP Division

    Context
    Enterprise cloud-native programs spanning data engineering, API modernization, and GenAI initiatives.
    Role
    Program governance, charters, risk management, and cross-team dependencies.
    Scale
    not recorded
    What changed
    DynamoDB→Cloud Spanner migrations; SQL Server transformation frameworks; HIPAA-compliant healthcare data migration; a GCP capability-building program.
    Outcomes
    • Reduced latency and optimized operational costs (unquantified)Self-reported
    • Zero data loss during migrations (unquantified)Self-reported

    Source: Résumé — Quantiphi Analytics

  3. Shellkode

    Apr 2026 – Jun 2026

    Shellkode — Technical Project Manager – AWS Division

    Context
    AWS delivery programs.
    Role
    End-to-end program delivery; Agile/DevOps/CI-CD frameworks; executive and client engagement.
    Scale
    not recorded
    What changed
    Org-wide adoption of the internal PM platform "Pulse"; standardized stories, acceptance criteria, docs, and repos.
    Outcomes
    • Standardized delivery practices across programs via org-wide "Pulse" adoption (qualitative outcome; no quantified metric recorded)Self-reported

    Source: Résumé — Shellkode

  4. American Express(via IntraEdge)

    Jun 2026 – present

    American Express (via IntraEdge) — Senior Product Manager (Accounts Receivable)

    Context
    Legacy Triumph platform being migrated to the cloud-native MARS microservices platform.
    Role
    Owns the Accounts Receivable transaction-capability roadmap: requirements, backlog, and Devin GenAI integration.
    Scale
    35+ capabilities, 180+ user stories, 4 Agile teams, 40+ microservices/APIs
    What changed
    Legacy retirement accelerated; AI-assisted development (Devin) adopted across the MARS engineering ecosystem.
    Outcomes
    • -30% feature delivery cycle time (self-reported)
    • -30% development effort with Devin GenAI adoption (self-reported)
    • +25% developer productivity (self-reported)

    Source: Résumé — American Express (via IntraEdge)

Recognition

Awards

Text only — the underlying certificates aren't digitised yet.

  • 2024Google Cloud Partner All-Star: Delivery Excellence
  • 2024Annual Unsung Hero Award, Quantiphi Analytics Solutions
  • 201812 in 11 Award, Godrej Infotech

Before product management

Research

A granted patent and two peer-reviewed papers from the M.Tech years.

A Low-Cost Portable Electrochemical Biosensor for Rapid Detection of Endotoxin and Method Thereof

Patent IN 429867 · Application 202241053140 · Filed 16 Sep 2022 · Granted 24 Apr 2023

Patentee: NIT–Calicut. Inventors: Dr. N. Sandhyarani, Tushar Pathak, Haritha K, Dr. Arun R, Dr. M. K. Ravi Varma.

View Pratyasa — the patent record(opens in new tab)
  • A Point-of-Care Aptasensor for the Real-Time Detection of Sepsis Biomarker

    Kuttoth, H.; Pathak, T.; Sandhyarani, N. Langmuir 2025, 41(26)

    DOI 10.1021/acs.langmuir.5c00784(opens in new tab)
  • Topological Phases in Nanoparticle Monolayers: Why Crystalline, Hexatic, and Isotropic-Fluid Phases Coexist at the Same Temperature

    Soft Matter, RSC 2023

    DOI pending

Patent owned by NIT–Calicut; research prototype, not an approved diagnostic.

Foundation

Education

  • M.Tech., Nanotechnology

    National Institute of Technology Calicut, Kozhikode · 2022

  • B.E., Mechanical Engineering

    Bhilai Institute of Technology, Durg · 2016

Languages: English, Hindi, Bengali.

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