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TT-01Discovery only · team PRD

Token Toli

Care for parents, from afar.

Ageing-in-place care orchestration for long-distance families — a team discovery PRD with 11 named respondents and three tested hypotheses. Discovery only: no product was built.

Illustration of a cosy hillside home at dusk with a lit window and a rocking chair on the porch, a mailbox by the gate, a lane winding away to a distant city, a paper plane flying along the line between poles, and an open notebook of research notes with sticky notes and glasses in the foreground.

  • 11

    named respondents in the pod’s PRD

    Measured

  • 3

    hypotheses tested — 2 validated, 1 partly

    Self-reported

    the pod’s own assessment

Evidence keyMeasuredSelf-reported

The problem

Children far away can’t see how their parents really are.

Adult children living away from ageing parents lack a trusted, medically informed view of their health and care. Existing services coordinate visits but don’t own medical accountability.

My mother always says, ‘Everything is fine.’ I only discover later that she skipped a test or forgot to take a medicine.

— A respondent, Discovery PRD

What the interviews said

The binding constraint is trust, not demand.

  • “I wanted peace of mind, not another booking platform.”

    — A respondent

  • “The biggest issue isn’t getting elderly patients to the clinic. It’s ensuring someone remembers and follows the treatment plan.”

    — A doctor, among the respondents

Insight The surprise: transportation was rarely the biggest problem, despite the pod’s first assumptions.

The bet

Sell accountability, not appointments.

  • Could have
    Another service-booking platform
    Chose
    A medically informed accountability layer
    Because
    Sold as a monthly subscription to distant adult children, with guaranteed emergency response as the trust-builder.

What happened

The cohort picked a teammate’s idea instead.

The pod’s own verdict was that the evidence wasn’t yet enough: “Before pitching this to anyone, you need 20–30 structured interviews.”

What isn’t measured

  • No product, prototype or code exists — this was discovery only.
  • The team PRD’s 44 interviews belong to the wider team, not this pod.
  • The pod’s own interview total isn’t recorded beyond the 11 named respondents.

What I learned

Losing the vote is data too.

  • Perform the problem

    Performing the problem, not presenting it, was the sharpest lesson of the sprint.

  • Count your interviews

    Eleven voices can point the way; they can’t carry a pitch without 20–30 more.

Sources

Everything here is backed by a real artifact.

  • PRD
  • Research
  • Post

Evidence behind the Token Toli case study

Private working documents are listed with what they support; only public sources link out.

  1. Discovery PRD (Guru pod)

    PRD25 Jul 2026

    Supports: The problem, 11 named respondents, H1.1–H1.3

  2. Discovery PRD — bet and findings

    PRD25 Jul 2026

    Supports: The accountability-layer bet and the transport surprise

  3. Team discovery PRD

    PRD

    Supports: 44 interviews — the wider team’s, not this pod’s

  4. Research tracker (self-critique)

    Research

    Supports: “You need 20–30 structured interviews”

  5. Seven-day series

    Post

    Supports: Watching my own idea lose; performing the problem

Links and next steps

Team discoveryJul 2026Discovery only · team PRD

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